Clinical pharmacists
Pharmacists review medication information in correspondence. Where practice protocols allow, they may add, adjust or remove medications on the patient record.
Primary Care Coding
Supporting practices with accurate, structured and clinically informed coding.
Overview
The coding service helps practices turn incoming clinical correspondence into structured information on the patient record. The team reads correspondence, attaches it to the record, completes agreed actions and codes what needs coding.
Work follows CDS protocols and the protocols the practice shares. CDS describes referral of work back to the practice as usually a limited share of the daily document threshold, depending on those protocols.
Coding uses standardised terms, including SNOMED CT and Read codes. Where correspondence contains relevant information, coding can support recording connected to QOF, PCN DES and other enhanced services. Outcomes depend on the information received and the practice’s own processes.
What We Support
Senior GPs
Senior GPs support the interpretation of clinical information so codes reflect the documented diagnosis, procedure or treatment.
Experienced coders
Coders apply current coding standards and flag information that may be relevant to practice reporting.
How It Works
Practices provide secure remote access in a similar way to clinicians who access the clinical system away from the practice. CDS uses access arrangements it describes as NHS-approved software. The named system is agreed with the practice and is not specified here.
Clinical Coding Workflow
- 1Receive
- 2Review
- 3Code
- 4Validate
- 5Record
- 6Action
Benefits
- Correspondence is read, filed and coded against agreed protocols.
- Medication updates can be handled by clinical pharmacists where the practice has authorised that work.
- Records are organised for retrieval and audit readiness.
- Practice teams can spend more time on patient-facing work.
Quality & Accuracy
Accuracy depends on the source document, the shared protocol and clinical review. CDS does not guarantee a particular reporting outcome, income figure or referral rate.
FAQs
Let's Improve Healthcare Together
Whether you are a healthcare organisation looking for operational support or a patient looking for diagnostic services, our team is here to help.